Privacy Policy

Who this policy applies to

This policy applies to people who visit FindSepticPro, search or browse the directory, submit a claim or correction form, email us, or inquire about advertising or premium listings.

Information we collect

Information you provide directly

• Claim and correction details: name, business name, email address, phone number, website, location, service area, and message content.
• Contact emails: messages, attachments, and contact details you send to [email protected].
• Advertising inquiries: business contact details, service areas, listing preferences, and related sales questions.

Directory and public business information

Listings may include information from public sources, provider websites, business directories, government or licensing resources, and provider-submitted updates. This may include business names, websites, cities served, service categories, and other public business details.

Information collected automatically

• Technical data: IP address, browser type, device type, operating system, referring URL, pages visited, timestamps, and error/performance logs.
• Approximate location: general location inferred from IP address, such as city/region, for security, analytics, and directory improvement.
• Usage data: searches, page interactions, clicked links, and similar site activity used to understand what content and locations are useful.

How we use information

• Operate, maintain, and improve the FindSepticPro directory.
• Review listing claims, corrections, duplicate listings, and removal requests.
• Respond to support, privacy, correction, and advertising inquiries.
• Prevent spam, abuse, fraud, scraping, security incidents, and technical failures.
• Measure site performance and understand which pages, cities, and guides are useful.
• Improve provider listings, city pages, service pages, and homeowner-facing content.
• Comply with legal obligations and enforce our terms and directory policies.

When we share information

We do not sell personal information. We may share information in limited situations:

• Service providers: hosting, email, analytics, security, form processing, storage, and other vendors that help us operate the site.
• Provider listing operations: information submitted for a business listing may be reviewed, edited, published, or used to update that listing.
• Legal and safety reasons: if required by law, court order, valid legal request, or to protect the rights, safety, and security of FindSepticPro, users, providers, or the public.
• Business transfers: if FindSepticPro is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may transfer as part of that transaction.

Cookies, analytics, and similar technologies

We may use cookies, local storage, server logs, analytics tools, and security tools to keep the site working, understand site usage, improve content, and protect against abuse. You can usually control cookies through your browser settings, but blocking some technologies may affect site functionality.

We do not currently use the directory to collect sensitive financial, health, or government ID information from homeowners.

Your choices and requests

You may contact us to request that we:

• Correct inaccurate business listing information.
• Review or remove a listing where appropriate.
• Update claim or contact information you submitted.
• Delete personal information when practical and legally appropriate.
• Answer questions about how your information is used.

Some directory information may remain available if it is public business information, necessary for fraud prevention, required for legal compliance, or retained in backups/logs for a limited period.

State privacy rights

Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of personal information. To make a request, email us using the contact information below. We may need to verify your request before acting on it.

Security and retention

We use reasonable administrative, technical, and organizational measures to protect information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

We keep information for as long as needed to operate the directory, review claims and corrections, resolve disputes, improve site reliability, comply with legal obligations, and maintain appropriate business records. Retention periods may vary based on the type of information and why it was collected.

Third-party websites

FindSepticPro links to provider websites, government resources, review sites, and other third-party pages. We do not control those websites and are not responsible for their privacy practices, accuracy, prices, services, or content.

Children’s privacy

FindSepticPro is intended for homeowners, property buyers, property sellers, and septic service professionals. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above. Continued use of the site after an update means the revised policy applies going forward.